Terms & Conditions
Terms & Conditions
cherrypay Digital Prepaid Mastercard®
Terms and Conditions
These Terms and Conditions apply to your cherrypay digital prepaid Mastercard (“the Card”). The card is issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 (“EML”)pursuant to license by Mastercard Asia/Pacific Pte. Ltd. and distributed by Cherry Hub Pty Ltd ABN 61642 144 992 (“Cherry Hub”). In these card terms and conditions, we, us or our means EML and CherryHub; and “you”, “your” or “user” means the cardholder. If you acquire the Card you will have a contract with us.
When we refer to a Digital Wallet, we are referring to Apple Pay, Google Pay or Samsung Pay or any other digital wallet provider capable of provisioning the Card to your Device and when we refer to a Device, we are referring to a mobile or wearable device that allows you to store or otherwise add a Card to a Digital Wallet.
Accepting the Card and agreeing to these Conditions of Use
How and where you can use the Card
Checking your Card balance and transaction history
Validity and Card Expiry
Your Card, your responsibility
if authorisation is declined for any transaction, except where the authorisation has been declined because of an act or omission on our part;
if you have other cards stored on your Device for payment and you inadvertently use the Card when using your Device as a payment method;
reduced levels of service caused by the failure of third-party communications and network providers (except to the extent deemed liable under the ePayments Code); or
the availability of merchants who allow the use of the Device and Card as payment;
for the use, functionality or availability of a Device;
if your Device security measures are compromised, you allow others access to your Device or to otherwise circumvent the security measures of your Device.
involves in any way illicit proceeds, illicit conduct or relates to an unlawful purpose;
may be in breach of any laws and regulations in Australia or any other country.
we determine the Card has been used for an unlawful purpose;
we determine suspicious activities have occurred;
we discover you have breached these Terms and Conditions;
you provide inaccurate, incomplete, false or deceptive information when using the Card.
Errors and complaints
Phone: 1300 739 889 from 8am – 5pm Monday to Friday (Sydney time)
Email: support@emlpayments.com.au.
Mail:
Cherry Hub Pty Ltd
International Towers, Tower 1, Level 35
100 Barangaroo Avenue,
Sydney, NSW, 2000, Australia
Phone: 1300 944 140
Email: support@cherryhub.com.au
Website: cherryhub.com.au