Managing a busy venue means balancing guest experience with strict regulatory requirements. Staying on top of operations requires tools that are fast, accurate, and easy for your team to use.
To help you maintain a secure and compliant environment, we have released a series of enhancements to the Cherrycheck app designed to make incident records easier to review, improve how critical information is shared, and provide greater flexibility when managing KYC.
What’s New: Upgraded Incident Report PDFs
When an incident occurs, your management team needs immediate, clear access to the facts. We have fully updated the PDF report designs across all your essential compliance logs, including RCG, RSA, AML/CTF, Refuse Entry Log, Other Incidents, and KYC.
Our latest update focuses on delivering exportable reports that are easier to read and audit. Here is exactly what you will see in the new Cherrycheck PDF exports:
- A cleaner, compact layout: We have redesigned the report interface to be cleaner and more compact, making it significantly easier to read and review incident information at a glance.
- Comprehensive incident documentation: You no longer need to log back into the system to see the full story. All incident notes are now automatically included directly in the exported PDF report.
- Built-in accountability: To improve staff tracking and audit readiness, each note now clearly displays its specific timestamp and author.
Why These Updates Matter for Your Venue
- Faster audits and handovers: The compact layout ensures that shift managers, security personnel, and compliance officers can review critical RSA, RCG, and AML/CTF data without digging through cluttered paperwork.
- Unquestionable accuracy: By automatically attaching all internal notes, timestamps, and author details to the final PDF, your venue creates an airtight paper trail. This is crucial for protecting your license and demonstrating proactive compliance to regulators.
- Better team communication: When information sharing is improved, your staff can seamlessly pass vital KYC and Refuse Entry data between shifts, ensuring banned or restricted patrons are effectively managed.
Experience the Update Today
These enhancements are live and ready to streamline your compliance workflows. Log into your Cherrycheck dashboard today to test out the new, cleaner PDF exports on your recent incident logs.
Want to learn more about how Cherrycheck can protect your venue's license? Visit the Cherrycheck Product Page to explore our full suite of venue compliance features.

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